MINIMUM ORDER
$200.00 minimum order for new customers
Re-order - $150.00 minimum

PAYMENT METHODS
Cash or check
Credit Cards: Visa, MasterCard, American Express & Discover

PAYMENT TERM
C.O.D. unless a credit application is submitted, processed and approved. Net 30 terms will be extended only upon approval. A valid credit card # must be on file @ VaseConnection.com at all times. All invoices are to be paid 30 days from the date of the invoice. If payment is not received within those terms, Innovases will charge the credit card on file.

SHIPPING/FREIGHT
All counties: $7.50 per delivery

All other orders will be shipped F.O.B. Fallbrook via UPS or common carrier. Freight cost will be determined according to your location. Please call to discuss freight allowance.

CLAIMS
All damages and/or claims “MUST” be made within 72 hours after receipt of merchandise via phone, fax or e-mail. Orders that were shipped thru UPS and have damaged goods must be reported to UPS upon receipt. Claims will not be allowed unless UPS has a record of your claim.

RETURNS
Any returns must be pre-authorized by VaseConnection.com and be initiated within 72 hours after receipt of merchandise. Returned goods are subject to a 15% handling charge. Customer is responsible for the cost of shipping.

SALES TAX
Customer within California must supply us with a valid “Certificate of Resale”.

BACKORDERS
We will not ship backorders unless otherwise requested.

PLACING ORDERS
Orders may be placed by phone, fax or e-mail

800-408-2737 - telephone
877-457-1446 - fax
sales@vaseconnection.com - e-mail

Sales Policy